My EviMails
To view the certified emails sent by an issuer, navigate to the upper right menu and select "EviMail | My EviMails" in the submission tracking section.
List of fields in EviMail
When accessing My EviMails, you will see a default display of the active EviMails associated with your organization.
In this new screen, we can find a header with different tools:
On the left side, the title displays the type of elements currently shown in the table. This title is dynamic and will adjust according to the selected filter, mirroring the changes in the table's content.
On the right, we find the following elements:
A search bar that allows for specific searches;
A filter button
that offers us the option to select the characteristics of the EviMail that we wish to display in the table;
You can choose between the rol Owner/Organization and differents tabs:
Draft: A copy of the message has been saved, but it has not been sent yet.
Actives: The process is still active
Sent: The message has been sent, but delivery has not yet been confirmed.
Delivered: The message has been successfully delivered to the recipient.
Undelivered: The message could not be delivered to the recipient.
Closed: The email has been processed and delivered, and the delivery has been successfully completed.
A button to generate reports
: It allows to request reports in excel or CSV format, with the data of the processed messages.
Timely: Generates a report, using the filters entered.
Schedule: Allows you to schedule a report using the filtrer entered.
Finally, a button to refresh
: Allows to reload the list (and thus avoid reloading the page).
The fields that appear are listed below:
Submission: Subject, a brief description of the content of the message; and the addressee, name of the person or company, e-mail address that receives (recipient), and legal identifier (in case of having completed it) the EviMail.
From: Sender’s name or email address.
Events: Graphic display of the EviMail events.
Sent
Open
Accepted or rejected
Creation: The date on which the EviMail was registered in the system.
Status: Graphic display of the message status within the sending process along with the last update that corresponds to the last date and time (UTC) in which an event occurred.
New: The message has been registered in the system and it will be processed and validated.
Ready: The message has been processed locally and is ready for sending.
Sent: The recipient's mail server has acknowledged the delivery of the email.
Delivered: The server has put the message in the recipient's mailbox.
Open: The recipient has opened/read the message.
Answered: The message‘s recipient has answered the message.
Failed: Email processing has failed.
Closed: The email has been processed and delivered, and the delivery has been successfully completed.
The last column shows more details of the EviMail, such as if it has attachments or if it is an EviMail with Carbon Copy.
Selecting an EviMail to see its content
To view the contents of an EviMail, just click on the points menu situated on the left side of the row and choose ‘Details’.
You also have access to quick actions like 'Reuse' or 'Open in a new tab'.
Within the details you can find the content, advanced details and the generated certificates.
History of events
This section provides a chronological overview of events that have occurred since the email was registered in the system. The messages that appear are listed below:
Message admission.
Initial processing of the message.
Message ready to be sent.
Attempt to send.
Message transmission (successfully sent)
Attempt to send the message.
Notification of opening or reading of the message.
End of the tracking of status.
Message archived.
Message files migrated.
Content
In this section, the body of the message appears on the one hand, and on the other, the following information:
Subject of the message
Body of the message: The message content text is shown.
Action buttons: With each message in detail, you can choose from the following actions:
Download: It allows to download the original content sent in the notification and Affidavits. If we apply a SHA-256 feature to this content, we can obtain the cryptographic summary included in the Affidavit.
Download content of the message: It allows to download the original content sent in the notification.
Download attachments: It allows to download the attachments.
Download Affidavit: It allows to download all Affidavits.
Download all (zip): It allows to download all Affidavits, content and attachments.
Print content: The entire content of the message will be printed.
Reuse: It takes you to the "New EviMail" screen where all the options and content are filled in with the same values as the original email. Evicertia considers this message as new and starts the process again.
Edit (if Draft): Allows you to continue editing the message until you are ready to send it.
Attachments: Attachments that have been added to the email are shown. By clicking on the attachment icon, you can view or download the attachment
Details
Summary: Summary of the status of the process.
Details: Evidence details are shown.
Universal Locator: Information about the unique message identifier in Evicertia.
Type of evidence: It indicates what type of evidence the message is, if it is an EviMail, or an EviMail with web opening.
Status: It shows the status of the EviMail.
Outcome: It indicates the outcome of the EviMail.
Sender’s address: Name of message’s sender.
Sender's name or company name: Legal identification of message’s sender.
Recipient/s: Name or legal name of recipient.
Source channel:
Date of creation: Date and time when the message is created.
Date of admission: Admission date and time and certification of content
Sending date: Date on which Evicertia has sent the message.
Opening Date: Date on which the receiver open the email.
End of tracking: Date on which notifications or answers will stop being generated and their archiving will follow.
Online custody years: Time in years of online custody.
Certification level: Certification with which the sending is made.
Affidavits profile: The affidavits that will be generated are shown.
Signature of acknowledgement of receipt.
Requires captcha.
Agreement possibilities: Chances for agreement.
Comments are allowed. Add comments when accepting/rejecting the message is allowed.
Access Control: Access control to the message.
Language: Language of notifications of the message.
Appearance: Add header and/or prefixes to the subject highlighting that the communication is certified.
Total size with annexes: Total size of the message with attachments.
Content Size: Total size of content.
Hash Content: Cryptographic summary of sending.
Certificates
All the certifications that have been generated since the email was entered in the system until the time of the query are displayed.
For each of these certifications a PDF document is generated (signed, sealed and optionally). By clicking on the icon you can view the affidavit or download it. More information can be found on the following link: Affidavits.