Here you find the list of eSAW API error codes and error codes coming from the SIGNificant Server Platform (to be exact the Workstep Controller). These might help you to fix an issue with your integration.

An error returns and error (the code) and a message, why it failed.

Error Sample

Here you see a faulty file/upload response, where no file was attached. The system returns you the ErrorId, the message and the TraceId.

{
    "ErrorId": "ERR0097",
    "Message": "ERR0097 - File must not be empty.",
    "TraceId": "f35aad06-1234-1234-1234-daedd619ed29"
}

Messages starting with “ERR00xx” are returned errors of eSAW itself. If an error occoured in the SIGNificant Server Platform (Workstep Controller) it has an additional error code with “ERROR-xxxxx”, which identifies the SSP error. Below you find the error codes for eSAW and WSC (known by eSAW).

eSignAnyWhere API Errors

Error codes starting with “ERR0xxx” are messages, which are coming from eSAW directly. Errors with “ERROR-” are errors from the SIGNificant Server Platform, which is responsible for the workstep and the workstep configuration (see below).

ErrorId	Name	Comment
ERR0001	General
ERR0002	EmptyParameter
ERR0005	PdfConversionFailed
ERR0008	MissingFile
ERR0007	MissingEnvelope
ERR0010	NotAllowedForUser
ERR0011	InvalidParameterFormat
ERR0012	InvalidWorkstepConfiguration
ERR0013	EnvelopeActionNotAllowedForEnvelopeState
ERR0014	NotAllowedByLicense
ERR0018	ActivityActionNotAllowedForActivityState
ERR0020	AdvancedDocumentTagError
ERR0021	ElementNotWithinPageBounds
ERR0023	ContentDispositionMissingOrIncomplete
ERR0025	ActionForActivityNotAllowedForBulks
ERR0041	MissingDisposableConfiguration
ERR0053	RejectedByFileContentValidationError
ERR0055	MaxFileSizeExceededError
ERR0056	MissingSwisscomOnDemandCertConfigurationError
ERR0059	MissingSwedishBankIdCertConfigurationError
ERR0061	EnvelopeNotLocked
ERR0063	InvalidEnvelopeApiVersion
ERR0065	ActionForActivityNotAllowedForBulkChild
ERR0067	UploadFileFailed
ERR0068	DeleteFileFailed
ERR0081	PermissionsMissing
ERR0090	GenericFilteringError
ERR0091	IncompatibleFilterUsed
ERR0092	InStatusSinceDaysFilterWithoutStatusFilterError
ERR0093	ForceAuthenticationMissing
ERR0095	InvalidRecipientType
ERR0096	Pkcs7NeedsAtLeastOneSignature
ERR0097	ContentEmpty
ERR0098	FieldDefinitionForUserDefinedElementMissing
ERR0110	InvalidTeamNoValidUserFoundForTeamMember
ERR0111	InvalidTeamHasNoHeadUser
ERR0112	MultipleUsedTeamName
ERR0113	MultipleUserOccurrenceInSameTeam
ERR0152	ProviderDisabled
ERR0153	ProviderNotFound
ERR0161	AmbiguousExpirationParametersSent
ERR0162	NoExpirationParametersSent
ERR0163	EnvelopeValidityTooLow
ERR0164	EnvelopeValidityTooHigh
ERR0170	InvalidExpiration
ERR0171	FirstReminderDayAmountTooLow
ERR0172	FirstReminderDayAmountTooHigh
ERR0173	RecurrentReminderDayAmountTooLow
ERR0174	RecurrentReminderDayAmountTooHigh
ERR0175	BeforeExpirationReminderDayAmountTooLow
ERR0176	BeforeExpirationReminderDayAmountTooHigh
ERR0200	NotAllowedForOrganization	The method/action cannot be done due to organization specific configuration which disallows the operation. Typically, an administrator of the organization has to change some configuration for the entire organization, to allow the action. Example: "ERR0200 - Custom Agreements are not allowed for Organization" in this case, an administrator can allow sending the agreement by changing the Agreements Configuration.
ERR0210	OAuthIdentificationWithAuth
ERR0211	IdentificationWithAuth
ERR0212	OAuthIdentificationUpdateFieldMismatch
ERR0250	DraftNotAvailable
ERR0251	DraftActivityNotAvailable
ERR0255	BulkParentNotAvailable
ERR0256	NoEnvelopeBulkChildInExpectedState
ERR0258	EnvelopeActivityNotAvailable
ERR0260	TemplateNotAvailable
ERR0300	DraftNotReadyForSending
ERR0310	DuplicateEmailInParallel
ERR0406	DraftCanNotContainMoreThanOneBulk
ERR0407	DraftWithParallelAndBulkNotAllowed

eSAW Errors from SIGNificant Server Platform (Workstep Controller)

Errors starting with “ERROR-” are returned from the SIGNificant Server Platform (to be exact the Workstep Controller component), which is handling the workstep and the workstep configuration. If you get this error, the mistake happened in the workstep configuration.
For a detail overview of all error codes please see /wiki/spaces/eSign/pages/91889580 (e.g. /wiki/spaces/eSign/pages/92048974) - restricted access.

Customization Error Codes

Errors codes of the customization interface.

Name	Error Code
General	ERR0001
CustomizationFileFormatError	ERR0002
VariableError	ERR0003
MissingFileError	ERR0004