Error Codes

Here you find the list of eSAW API error codes and error codes coming from the SIGNificant Server Platform (to be exact the Workstep Controller). These might help you to fix an issue with your integration.

An error returns and error (the code) and a message, why it failed.

Error Sample

Here you see a faulty file/upload response, where no file was attached. The system returns you the ErrorId, the message and the TraceId.

{
    "ErrorId": "ERR0097",
    "Message": "ERR0097 - File must not be empty.",
    "TraceId": "f35aad06-1234-1234-1234-daedd619ed29"
}

Messages starting with “ERR00xx” are returned errors of eSAW itself. If an error occoured in the SIGNificant Server Platform (Workstep Controller) it has an additional error code with “ERROR-xxxxx”, which identifies the SSP error. Below you find the error codes for eSAW and WSC (known by eSAW).

eSignAnyWhere API Errors

Error codes starting with “ERR0xxx” are messages, which are coming from eSAW directly. Errors with “ERROR-” are errors from the SIGNificant Server Platform, which is responsible for the workstep and the workstep configuration (see below).

ErrorIdNameComment

ERR0001

General

ERR0002

EmptyParameter

ERR0005

PdfConversionFailed

ERR0008

MissingFile

ERR0007

MissingEnvelope

ERR0010

NotAllowedForUser

ERR0011

InvalidParameterFormat

ERR0012

InvalidWorkstepConfiguration

ERR0013

EnvelopeActionNotAllowedForEnvelopeState

ERR0014

NotAllowedByLicense

ERR0018

ActivityActionNotAllowedForActivityState

ERR0020

AdvancedDocumentTagError

ERR0021

ElementNotWithinPageBounds

ERR0023

ContentDispositionMissingOrIncomplete

ERR0025

ActionForActivityNotAllowedForBulks

ERR0041

MissingDisposableConfiguration

ERR0053

RejectedByFileContentValidationError

ERR0055

MaxFileSizeExceededError

ERR0056

MissingSwisscomOnDemandCertConfigurationError

ERR0059

MissingSwedishBankIdCertConfigurationError

ERR0061

EnvelopeNotLocked

ERR0063

InvalidEnvelopeApiVersion

ERR0065

ActionForActivityNotAllowedForBulkChild

ERR0067

UploadFileFailed

ERR0068

DeleteFileFailed

ERR0081

PermissionsMissing

ERR0090

GenericFilteringError

ERR0091

IncompatibleFilterUsed

ERR0092

InStatusSinceDaysFilterWithoutStatusFilterError

ERR0093

ForceAuthenticationMissing

ERR0095

InvalidRecipientType

ERR0096

Pkcs7NeedsAtLeastOneSignature

ERR0097

ContentEmpty

ERR0098

FieldDefinitionForUserDefinedElementMissing

ERR0110

InvalidTeamNoValidUserFoundForTeamMember

ERR0111

InvalidTeamHasNoHeadUser

ERR0112

MultipleUsedTeamName

ERR0113

MultipleUserOccurrenceInSameTeam

ERR0152

ProviderDisabled

ERR0153

ProviderNotFound

ERR0161

AmbiguousExpirationParametersSent

ERR0162

NoExpirationParametersSent

ERR0163

EnvelopeValidityTooLow

ERR0164

EnvelopeValidityTooHigh

ERR0170

InvalidExpiration

ERR0171

FirstReminderDayAmountTooLow

ERR0172

FirstReminderDayAmountTooHigh

ERR0173

RecurrentReminderDayAmountTooLow

ERR0174

RecurrentReminderDayAmountTooHigh

ERR0175

BeforeExpirationReminderDayAmountTooLow

ERR0176

BeforeExpirationReminderDayAmountTooHigh

ERR0200

NotAllowedForOrganizationThe method/action cannot be done due to organization specific configuration which disallows the operation. Typically, an administrator of the organization has to change some configuration for the entire organization, to allow the action.

Example: 
"ERR0200 - Custom Agreements are not allowed for Organization"
in this case, an administrator can allow sending the agreement by changing the Agreements Configuration.

ERR0210

OAuthIdentificationWithAuth

ERR0211

IdentificationWithAuth

ERR0212

OAuthIdentificationUpdateFieldMismatch

ERR0250

DraftNotAvailable

ERR0251

DraftActivityNotAvailable

ERR0255

BulkParentNotAvailable

ERR0256

NoEnvelopeBulkChildInExpectedState

ERR0258

EnvelopeActivityNotAvailable

ERR0260

TemplateNotAvailable

ERR0300

DraftNotReadyForSending

ERR0310

DuplicateEmailInParallel

ERR0406

DraftCanNotContainMoreThanOneBulk

ERR0407

DraftWithParallelAndBulkNotAllowed

eSAW Errors from SIGNificant Server Platform (Workstep Controller)

Errors starting with “ERROR-” are returned from the SIGNificant Server Platform (to be exact the Workstep Controller component), which is handling the workstep and the workstep configuration. If you get this error, the mistake happened in the workstep configuration.
For a detail overview of all error codes please see /wiki/spaces/eSign/pages/91889580 (e.g. /wiki/spaces/eSign/pages/92048974) - restricted access.

Customization Error Codes

Errors codes of the customization interface.

NameError Code
GeneralERR0001
CustomizationFileFormatErrorERR0002
VariableErrorERR0003
MissingFileErrorERR0004