FAQ

How can i export the log from SWS?

At this link:

History - SWS OnPremise - RPM package#ExportLogFiles

You can see the guide for export the files.

How can i see the SWS version?

There are two ways. First way:

Go to link: 

http://<IP-APPLIANCE>:8080/SignEngineWeb/help.xhtml

And read the version software (starts with 2.x )

Or:

1) Login SSH to appliance and execute:

rpm -q sws

And read the version software (starts with 2.x)

NOTE: for the old appliance SWS is available only the second way.

How can i obtain the TEST Namirial App OTP?

If you download the Namirial App OTP from the official store (PlayStore and AppleStore), you can use ONLY the Namirial PROD enviroment.

If you need to use the Namirial TEST environment, you can download the app from this link:

For Android:

https://appdistribution.firebase.dev/i/e843f2440b8a7b69

For iOS:

https://testflight.apple.com/join/4ZUE4zjf

Template support request in case of problems with integration

The fields required are:

DATE and TIME when you have received the error: ???
URL ENDPOINT: ???
METODO NAME CALLED: ???
INPUT PARAMETERS: ???
ERROR RECEIVED (from our server): ???

How can i TEST SWS onPremise?

SWS onPremise is distributed in two different ways:

• standalone (the SWS application is installed on Linux server)

Below the link:

https://namirial.atlassian.net/wiki/spaces/SWS/pages/257950448/SWS+OnPremise+-+Standalone#Installation

• Docker (the image is installed on orchestrator managed by the customer)

Below the link:

https://namirial.atlassian.net/wiki/spaces/SWS/pages/211452317/SWS+OnPremise+-+Docker+container#How-can-i-obtain-the-SWS-on-Docker?

How can i TEST SWS SaaS?

The url prefix for TEST SWS SaaS is:

https://sws-companynamesaas.test.namirialtsp.com/SignEngineWeb

This is the link for download SSL certificate on our service

For example during the integration the full url to use for SOAP request is:

https://sws-companynamesaas.test.namirialtsp.com/SignEngineWeb/sign-service?wsdl

And the full url for REST request is:

https://sws-companynamesaas.test.namirialtsp.com/SignEngineWeb/rest/sign/signPades