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Section

Error Sample

Here you see a faulty uploadTemporarySspFile file/upload response, where the no file name was empty in the requestattached. The system returns you the baseResult as failedErrorId, the error code (ERR0002) and a textual description (errorMsg) why it failedmessage and the TraceId.


Code Block
languagexmljava
themeEclipse
<baseResult>failed</baseResult>{
  <errorInfo>  "ErrorId": "ERR0097",
 <error>ERR0002</error>   "Message": "ERR0097 <errorMsg>ERR0002:- ParameterFile FileNamemust isnot empty</errorMsg>
be empty.",
   <supportId>756094</supportId>
  </errorInfo> "TraceId": "f35aad06-1234-1234-1234-daedd619ed29"
}


Section

Messages starting with “ERR00xx” are returned errors of eSAW itself. If an error occoured in the SIGNificant Server Platform (Workstep Controller) it has an additional error code with “ERROR-xxxxx”, which identifies the SSP error. Below you find the error codes for eSAW and WSC (known by eSAW).Here you find an response of an faulty SendEnvelope request, where the workstep configuration was invalid. The error is first a eSAW error (invalid workstep) and then a SSP/WSC error with details, why the workstep configuration was invalid:

Code Block
languagexml
themeEclipse
<baseResult>failed</baseResult>
<errorInfo>
	<error>ERR0012</error>
	<errorMsg>ERR0012: Invalid workstep configuration: 
		<error>ERROR-12484</error>: 
		<errorMsg>Some configuration is missing for signature field with id '93cce567-ae5c-4e98-ac99-9f56ac034250', either provide a complete set for sig object or reference an existing field</errorMsg>
	</errorMsg>
	<supportId>441400</supportId>
</errorInfo>


Section

eSignAnyWhere API Errors

Error codes starting with “ERR0xxx” are messages, which are coming from eSAW directly. Errors with “ERROR-” are errors from the SIGNificant Server Platform, which is responsible for the workstep and the workstep configuration (see below).


Section


Error
Name
Error Code
ErrorId
General

ERR0001

EmptyParameter

ERR0002

MissingUserERR0003
WrongUserTypeERR0004
PdfConversionFailed

ERR0005

HasDuplicateFormFieldNames
MissingFile
ERR0006

ERR0008

MissingEnvelope

ERR0007

MissingFileERR0008AuthorizationFailedERR0009EnvelopeActionNotAllowedForUser
NotAllowedForUser

ERR0010

InvalidParameterFormat

ERR0011

InvalidWorkstepConfiguration

ERR0012

EnvelopeActionNotAllowedForEnvelopeState

ERR0013

NotAllowedByLicense

ERR0014

FileIsNoEnvelopeCompletedDocumentERR0015WorkstepIdMappingErrorERR0016IncompleteTemplateERR0017RecipientActionNotAllowedForRecipientStateERR0018AlreadyExistingUserERR0019FieldMarkupStringError
ActivityActionNotAllowedForActivityState

ERR0018

AdvancedDocumentTagError

ERR0020

ElementNotWithinPageBounds

ERR0021

UnsupportedMimeType

ERR0022
ContentDispositionMissingOrIncomplete

ERR0023

ActionForRecipientOnlyAllowedOnBulkLevelActionForRecipientNotAllowedForBulks
ActionForActivityNotAllowedForBulks
ERR0024

ERR0025

MissingFirstNameFieldERR0026MissingLastNameFieldERR0027MissingEmailFieldERR0028MissingPasswordFieldERR0029CountryFieldInvalidValueERR0030LanguageInvalidValueERR0031DuplicateEmailERR0032InvalidInputERR0033InvalidEmailAddressERR0034DeniedByUserSettingERR0035MissingConfigurationERR0036DuplicateOrganizationNameERR0037

InvalidTimezoneERR0038MissingTimezoneERR0039TemplateHasNoDocumentsERR0040
MissingDisposableConfiguration

ERR0041

EnvelopeActionNotAllowedForRecipient
RejectedByFileContentValidationError
ERR0042
Section
Workstep Controller ErrorError CodeWscWorkstepDoesNotExistERROR-12461WscDocMissingERROR-12462WscSaveDocNotAllowedByPolicyERROR-12463WscPrepareSignNotAllowedByPolicyERROR-12465WscAddPrepareSigFieldNotAllowedByPolicyERROR-12466WscInvalidSignatureConfigProvidedERROR-12467WscSigningNotAllowedByPolicyERROR-12468WscAddSigFieldNotAllowedByPolicyERROR-12469WscFinishWorkstepNotAllowedByPolicyERROR-12470WscActionNotAllowedERROR-12471WscFinalizeSignatureNotPossibleERROR-12472WscSigningNotPossibleERROR-12473WscSigFieldNotConfiguredForWorkstepERROR-12474WscSigFieldWithIdMissingERROR-12477WscRejectNotAllowedByPolicyERROR-12478WscMissingXmlContentERROR-12479WscDocumentIdEmptyERROR-12480WscDocumentMissingERROR-12481WscUndoNotPossibleERROR-12482WscWorkstepAlreadyFinishedERROR-12483WscInvalidConfigurationProvidedERROR-12484WscPageMissingForSignatureERROR-12485WscSignaturePositionOutsideOfPageERROR-12486WscSigFieldTaskDisabledERROR-12487WscRequiredParameterNotSetForSignatureERROR-12488WscParameterMustNotBePresentERROR-12594WscSignaturePropertyNotSetERROR-12597WscPositionDoesNotFitConfigurationERROR-12598WscAddFreeHandAnnotationNotAllowedByPolicyERROR-12600WscAddTypewriterAnnotationNotAllowedByPolicyERROR-12601WscBiometricDataMissingERROR-12871WscInvalidSigTypeForFieldWithBioAuthenticationERROR-12872WscCertificateIsExpiredERROR-13344WscWorkstepIdIsEmptyERROR-13404WscFormFieldDoesNotExistERROR-13411WscRequiredReadonlyFormFieldNotAllowedERROR-13414WscFormsGroupNotConfigedInWorkstepERROR-13415WscFormFieldNotDefinedInGroupERROR-13417WscRadioButtonNotDefinedInGroupERROR-13418WscItemNotContainedERROR-13539WscRadioButtonPropertiesNotEqualERROR-13540WscArgumentNullERROR-13542WscFileTypeNotSupportedERROR-13543WscInvalidDocCompareResultERROR-13544WscDocTypeNotAcceptedERROR-13545WscDocUnknownERROR-13546WscAddAttachmentsNotInGivenConfigurationERROR-13547WscInvalidPasswordProvidedERROR-13549WscConfirmReadNotAllowedByPolicyERROR-13550WscPageOfReadingTaskMissingERROR-13551WscReadingTaskPositionOutsideOfPageERROR-13552WscSignatureWithIdAlreadyExistingERROR-13599WscDuplicateTaskIdERROR-13601WscSignaturePluginConfigMultipleDefinedERROR-13602WscMissingSignaturePluginConfigurationERROR-13603WscSignatureFieldSpecIdUndefinedERROR-13604WscFileIdIsEmptyERROR-13606WscAppendAdHocAttachmentNotAllowedByPolicyERROR-13609WscCouldNotRestoreOriginalWscConfigERROR-13629WscAddPrepareStampingFieldNotAllowedByPolicyERROR-13647WscInvalidPositioningForLocalCertificateERROR-13648WscNoCapturingMethodForLocalCertificateAllowedERROR-13649WscReferencedPageIsMissingERROR-14000WscPositionOutsideOfPageERROR-14010WscNonExistingDocRefNumberSpecifiedERROR-14020WscOnlyOneDocRefNumberAllowedForActionERROR-14021WscImageResolutionTooLowERROR-14030WscImageResolutionTooHighERROR-14031WscImageColorDepthInvalidERROR-14032WscAuthenticationNeededERROR-14100WscInvalidProviderSpecifiedERROR-14102WscProviderConfigurationErrorERROR-14103WscTransactionInformationNeededForAuthenticationERROR-14105WscAuthenticationProviderClientErrorERROR-14107WscPrepareAuthenticationMissingNecessaryDataERROR-14109WscPrepareAuthenticationHashAlgorithmNotSupportedERROR-14110WscPreparedDataNotAvailableERROR-14111WscPrepareAuthenticationHashAlgorithmNotDefinedERROR-14112WscPrepareAuthenticationCertificateNotDefinedERROR-14113WscSignatureDoesNotMatchCertificateERROR-14114WscPreparedDataExpiredERROR-14115WscRequestPrepareAuthenticationInformationMissingNecessaryDataERROR-14116WscPrepareAuthenticationInvalidDataERROR-14117WscAuditTrailNotEnabledERROR-14200WscAddPictureAnnotationNotAllowedByPolicyERROR-17000WscInplausibleWorkstepConfigurationERROR-17001WscPdfFormsGroupNotInSameDocumentERROR-17100WscWorkstepNotAccessibleERROR-18000WscRequiredTaskDoesNotContainRequiredFieldsERROR-20003WscPictureAnnotationTaskDefinitionAlreadyExistsERROR-20687WscDuplicateSigIdERROR-24200WscEnablePolicyAndValidityChecksErrorERROR-25856WscPredefinedTypewriterAnnotationConfigurationDefinitionAlreadyExistsERROR-28280WscTransactionCodeConfigurationIncompleteERROR-28731WscTransactionCodeConfigurationMissingERROR-28732WscTransactionCodeMissingInformationERROR-28733WscReferencedTaskHasInvalidTypeERROR-34971WscServerVersionIsWrongERROR-35238WscAppendingFileToWorkstepNotAllowedERROR-51145WscDifferentDocRefNumberDefinedInTaskAndTaskConfigurationERROR-53163WscSigFieldDefinitionAlreadyExistsERROR-60854WscReferencedFontSettingsDefinitionAlreadyExistsERROR-67106WscAppendingTasksToWorkstepNotAllowedERROR-75653WscColorizePdfFormsNotAllowedERROR-75654WscTaskSequenceViolatedERROR-75655WscAppendingCompletedTasksToWorkstepNotAllowedERROR-75656WscReferencedTaskIsMissingERROR-84655WscCertificateIsRevokedERROR-90568WscFormsGroupDefinitionAlreadyExistsERROR-90720WscDocumentCannotBeDisabledERROR-91536WscDocumentCannotBeEnabledERROR-95109WscReadingTaskDefinitionAlreadyExistsERROR-99368

ERR0053

Section

eSAW Errors from SIGNificant Server Platform (Workstep Controller)

Errors starting with “ERROR-” are returned from the SIGNificant Server Platform (to be exact the Workstep Controller component), which is handling the workstep and the workstep configuration. If you get this error, the mistake happened in the workstep configuration.

MaxFileSizeExceededError

ERR0055

MissingSwisscomOnDemandCertConfigurationError

ERR0056

MissingSwedishBankIdCertConfigurationError

ERR0059

EnvelopeNotLocked

ERR0061

InvalidEnvelopeApiVersion

ERR0063

ActionForActivityNotAllowedForBulkChild

ERR0065

UploadFileFailed

ERR0067

DeleteFileFailed

ERR0068

PermissionsMissing

ERR0081

GenericFilteringError

ERR0090

IncompatibleFilterUsed

ERR0091

InStatusSinceDaysFilterWithoutStatusFilterError

ERR0092

ForceAuthenticationMissing

ERR0093

InvalidRecipientType

ERR0095

Pkcs7NeedsAtLeastOneSignature

ERR0096

ContentEmpty

ERR0097

FieldDefinitionForUserDefinedElementMissing

ERR0098

InvalidTeamNoValidUserFoundForTeamMember

ERR0110

InvalidTeamHasNoHeadUser

ERR0111

MultipleUsedTeamName

ERR0112

MultipleUserOccurrenceInSameTeam

ERR0113

ProviderDisabled

ERR0152

ProviderNotFound

ERR0153

AmbiguousExpirationParametersSent

ERR0161

NoExpirationParametersSent

ERR0162

EnvelopeValidityTooLow

ERR0163

EnvelopeValidityTooHigh

ERR0164

InvalidExpiration

ERR0170

FirstReminderDayAmountTooLow

ERR0171

FirstReminderDayAmountTooHigh

ERR0172

RecurrentReminderDayAmountTooLow

ERR0173

RecurrentReminderDayAmountTooHigh

ERR0174

BeforeExpirationReminderDayAmountTooLow

ERR0175

BeforeExpirationReminderDayAmountTooHigh

ERR0176

NotAllowedForOrganization

ERR0200

OAuthIdentificationWithAuth

ERR0210

IdentificationWithAuth

ERR0211

OAuthIdentificationUpdateFieldMismatch

ERR0212

DraftNotAvailable

ERR0250

DraftActivityNotAvailable

ERR0251

BulkParentNotAvailable

ERR0255

NoEnvelopeBulkChildInExpectedState

ERR0256

EnvelopeActivityNotAvailable

ERR0258

TemplateNotAvailable

ERR0260

DraftNotReadyForSending

ERR0300

DuplicateEmailInParallel

ERR0310

DraftCanNotContainMoreThanOneBulk

ERR0406

DraftWithParallelAndBulkNotAllowed

ERR0407



Section

eSAW Errors from SIGNificant Server Platform (Workstep Controller)

Errors starting with “ERROR-” are returned from the SIGNificant Server Platform (to be exact the Workstep Controller component), which is handling the workstep and the workstep configuration. If you get this error, the mistake happened in the workstep configuration.
For a detail overview of all error codes please see /wiki/spaces/eSign/pages/91889580 (e.g. /wiki/spaces/eSign/pages/92048974)


Section

Customization Error Codes

Errors codes of the customization interface.

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