How to manage and monitor your Namirial Onboarding requests?
You have the ability to retrieve information about your onboarding requests, either by listing all requests or by obtaining detailed information about a specific request.
Listing all requests is particularly useful for keeping track of the overall onboarding process. It allows you to filter and sort requests based on various criteria such as status, creation date and reference ID. This functionality is essential for managing large volumes of requests and ensuring that you can efficiently monitor the progress of each onboarding journey.
Retrieving detailed information about a specific request is crucial for tracking its progress and handling any issues that may arise. By using the unique identifier of a request, you can access comprehensive details including its status, associated parameters -such as the data of users who have completed the onboarding and timestamps. This detailed view helps in understanding the current state of the request and taking necessary actions to move it forward.
For more information on how to list all requests, please refer to this page: Get list of requests
If you need to retrieve detailed information about a specific request, please refer to this page: Get info on a request
A single request can be associated with multiple identifications, typically one for each user involved. Therefore, it is possible to retrieve identifications starting from a request and then access process data (such as personal data associated with the user), validation checks performed (such as biometric checks or the validation of a phone number through the sending of an OTP), and artefacts obtained from the process (such as a copy of an identification document).
For detailed instructions on how to list all identifications associated with a request, please visit the following page: Get list of identifications for a request
If you require detailed information regarding a specific identification, please visit this page: Get info on a identification for a request