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When a request is in the RUNNING status, it means that the identification process is actively underway.
This includes various activities such as document verification, biometric checks, and any other required steps to confirm the user’s identity.
During this stage, actions are expected from both the user and the system. The user may need to upload documents, provide biometric data, or complete other verification steps, while the system processes and validates the provided information. The RUNNING status signifies that the system is currently processing the request and performing the necessary validations.
Please note: based on the specific workflows the running status can also include waitings due to, for example, human validations or manual verifications.
COMPLETED
A request reaches the COMPLETED status when all required identification steps have been successfully finished.
This means that the user’s identity has been verified, and all necessary checks have been passed.
The COMPLETED status indicates that the onboarding process has been successfully concluded, and the user is now fully authenticatedterminated.
EXPIRED
The EXPIRED status is assigned to requests that have not been completed within a predefined timeframe. This could happen if the user fails to provide the necessary information or complete the required steps in time. An expired request is no longer active, and the user would need to initiate a new request to proceed with the onboarding process.
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